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Onboard Courier

Mission-critical
Onboard Courier

Our Onboard Courier Service (OBC) moves small packages and documents on scheduled passenger flights - 24/7, 365 days a year.

It is one of the fastest modes of cargo transportation and is also known as 'hand-carry', for sensitive shipments that must be delivered direct to recipient, safely escorted by our courier.

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We're trusted by

Door-to-door

Door-to-airport

Hand luggage or checked-in luggage.

What we do

Hand-Carried with Care

Hand deliver small, urgent and sensitive items.

Never leaving their side, our courier will escort your item and make sure its delivered direct to the correct person.

Whether it's small automotive parts, medical samples or confidential documents, our global network of professional couriers are available 24/7 and trained to meet your needs.

  • Direct pickup

  • Airport-to-airport, door-to-door services.

  • Couriers with a variety of visas, high frequent flyers statuses and baggage allowances

Streamlined OBC booking

Comprehensive proposal within 20 minutes of your request, including an estimate for courier allocation.

This swift response, combined with a commitment to direct routes, minimises transit time, making our service ideal for time-sensitive deliveries where every minute counts.

Our couriers are positioned around the world, ready to take your shipment on the next flight out.

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Global Reach, Personal Touch

Whether it's a cross-country or international delivery, our network spans the globe, ready to handle your most urgent shipments with a personal touch.

Personal Account Manager offering 24/7 support and global coverage.

Ensure hand-delivery of your most critical packages with precision and care. Specialising in direct, person-to-person logistics, our onboard courier service meets every urgent needs, offering unparalleled efficiency and dedication from our experienced team.

Insights

Insight

Sustainable Time-Critical Logistics, it is possible.

Insight

The Role of AI in Time-Critical Logistics

Insight

Enhancing Customer Experience in Time-Critical Logistics

Insight

The Future of Time-Critical Logistics - Predictive Analytics

Insight

Brexit's Impact on Time-Critical Logistics - Challenges and Solutions

Insight

Innovations in UK Time-Critical Logistics. Next-Day Deliveries Redefined.

Insight

EU Logistics Revolution - How Same-Day Delivery is Becoming the New Standard

Got a question?

We've got
answers.

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Can  I Track my shipment?

Yes, you can. Once your booking is confirmed, you'll receive an email notification. We'll also send you real-time updates when your shipment is collected and when it has been delivered, including proof of delivery.

What type of information do you need from me to obtain a quote for shipping?

Nature of the Item(s) Being Shipped: (e.g., documents, electronics, perishables).

‍Weight and Dimensions: of the package.

‍Pick-up Location and Delivery Destination: Please include postal codes if available.

‍Desired Delivery Speed: e.g. expedited, economy, or eco-friendly.

‍Special Handling Requirements: (e.g., refrigeration, fragile, confidential).

‍Terms of Shipment: Including Incoterms if applicable, which determine the responsibilities of sellers and buyers for the delivery of goods under sales contracts.

What does Full/Part Load mean?

Full Load (FTL - Full Truckload): This refers to a shipment that occupies the entire capacity of a transport vehicle. A full load is typically used when a shipper has enough goods to fill a truck, or when they prefer that their goods are the only ones transported in a vehicle for reasons such as speed, security, or the nature of the cargo. Full load shipments go directly from the point of origin to the destination without any stops to pick up additional cargo, making it a faster and sometimes more cost-efficient option for large shipments.

Part Load (LTL - Less than Truckload): This is used when the shipment does not require the full capacity of a transport vehicle. Multiple shippers' goods are consolidated into a single vehicle, each occupying a portion of the truck. Part load is ideal for smaller shipments that do not need the full space of a truck, offering a cost-effective solution by sharing the transportation costs with other shippers. However, this option may involve longer delivery times due to the additional stops required to pick up and deliver other partial shipments along the route.

Will I have to pay duty tax when importing goods from the EU?

The requirement to pay duty tax when importing goods from the European Union to the UK depends on various factors, including the type of goods, their value, and the specific trade agreements in place at the time of import.

As a result of Brexit, the rules governing trade and duty taxes between the UK and EU have undergone significant changes. For most goods, duty tax may be applicable depending on their classification under the UK's Global Tariff regime.

It is essential to determine the commodity code of your goods to understand the specific duty rate that applies. Additionally, certain goods may qualify for preferential rates or exemptions if they meet the origin rules set out in the UK-EU Trade and Cooperation Agreement.

Does the 1hr UK delivery cover everywhere?

Our 1hr UK delivery service is designed to cover major metropolitan areas and cities within the UK. However, availability can vary based on the specific location and operational constraints. We recommend contacting our customer service team with the exact pick-up and delivery postcodes to confirm if the 1hr delivery service is available for your desired route. For locations outside our immediate service area, we offer alternative rapid delivery options to meet your time-critical shipping needs.

Time critical, delivered.