Rapid Resolution of Aircraft on Ground (AOG) Situation for Major Airline
When a crucial aircraft part failed unexpectedly, a leading airline faced significant operational disruptions and potential revenue loss. Our AOG logistics solutions were activated to expedite the delivery of the essential part, minimising downtime.
Challenge
The airline needed the replacement part delivered to a remote location immediately to prevent extended downtime and the cascading delays and costs associated with an AOG situation.
Our Approach
Utilising our global logistics network, we coordinated a multi-modal transportation solution that included air freight and ground delivery, ensuring the fastest possible delivery time to the aircraft's location.
Our swift action and precise coordination drastically minimised the aircraft's downtime and helped maintain the airline's schedule integrity. The airline lauded our efficiency, noting our adept handling of logistics under pressure.
"The airline industry operates on tight schedules and stringent safety regulations, making the timely delivery of aircraft parts a top priority. Genus Logistics' ability to efficiently manage AOG shipments underscores its commitment to delivering reliable and responsive services to us was invaluable. Overall, Genus Logistics' capability to handle urgent AOG shipments underscores its reputation as a trusted partner in the aviation industry, providing essential support to ensure smooth operations and safety compliance for leading airlines."
Paul Walker, Material Planning Manager
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- Global Control Centre
- European Control CentreGenus Logistics
Strada Turnului 5,
Brasov,
500152,
Romania
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Emergencies